Refund policy
🔁 Return & Refund Policy
At Uniqoro, we want you to be completely satisfied with your purchase.
📅 Returns
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition you received it
- It must include original packaging and tags
- Proof of purchase (receipt or order confirmation) is required
📩 How to Start a Return
To initiate a return, please contact us at:
If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
⚠️ Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at:
📧 support@uniqoro.com
📦 Damages and Issues
Please inspect your order upon reception and contact us immediately at:
if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.
❌ Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care goods (beauty, hygiene products)
- Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
If you have any concerns about your item, please contact us at:
📧 support@uniqoro.com